My concern is that AA extensive responded to my grievances and lies about reasons the I had been bumped of flight.
The entire reverse is your employee Liibide (sorry I didn’t have the spelling of his name). I wait to contact him a Buyer Service Rep. He did help me with a few challenges I'd on my outgoing flight but essentially was of no help in any way with my return flight.
My son had the worst expertise in your airline. I cannot inform you the impact it had….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday evening ten several hours right before his flight. He was then on maintain for an extremely very long time although they have been endeavoring to reroute him. He experienced an audition While using the Pittsburgh Symphony to the Monday morning the next day. Then the routed him on another flight with extremely negligible time to transfer. thirty minutes. He got into the airport, that flight was delayed and he would overlook the transfer. They discovered One more flight but only one seat, which he could not do as a result of The reality that he needed to purchase his cello. Time right after time he was on keep along with the brokers were not fairly helpful. Finally he wound up getting to just accept the one probability which was a flight to Charlotte accompanied by a stay overnight and then on to Pittsburgh ideally an hour previous to audition. They stated they might not give him a resort voucher over the cellphone or in the ticketing area, but there would be loads of folks handing them out in Charlotte.
My issue was a bag that was overweight. 1 lady saved declaring I could only acquire 50 lbs, even if I instructed her I used to be delighted to pay for overage fees. This other lady wasn't too helpful. Nonetheless, Nina Kong went certainly away from her way to help me… contacting for facts, hunting matters up…she even helped me go the bag to a secure area even though I went by means of it to discover if I could rearrange and pull some weight out.
Getting just finished (three/eighteen) a flight from Miami Airport to Philadelphia, we observed the service from the Miami Airport by the American Airline people today was not according to efficient or Specialist service. We were given incorrect directions to our Examine-in area, nevertheless when we had for getting in line for the stability Test. We were being despatched to the wrong spot for that function.
Hi，I wanted to talk to questions about provide a cat in the U.S. to China, so I called your Chinese service. The lady referred to as Annie picked my phone. I asked my query and she or he stated †there isn't a way†I reported an individual explained to me it is achievable. She explained †They're lying†she didn't give me any explanation. I made a decision to connect with once more, A further woman answered my call.
On December 25, My 3 sons and I experienced a flight from Cleveland to Phoenix that was to depart at seven:fifty with a halt in Charlotte NC. At about 3 or four pm around the day of our departure, American Airlines delayed our flight which would make us miss out on our link in Charlotte which had no other flights out to Phoenix that working day OR the subsequent! And why the hold off? No clarification. So without any help from an AA representative..(almost like it had been our fault) we observed One more flight as a result of Dallas…which still left in one hour plus a half. We made it to your airport but with Yet one more impolite AA agent, (I recognized it had been fast paced with the vacations and all) I had been assured which i could get my bag in Dallas considering the fact that we now had to spend the night there. I asked him regarding the tag that seemed like it was checked to Phoenix and he stated curtly, you’ll just pick it up in Dallas and recheck it in the morning. Perfectly the bag did not ensure it is over the conveyer in Dallas. When I asked A different representative over it, he mentioned it had been in a large home and it was likely out when we left each morning. I advised him I essential it for my resort stay, and he informed me it could just take four hours to have it. All right…nevermind…I’ll be back in this article in 4 several hours!!! So I still left with the Dallas hotel without having my luggage.. Obtained on our flight the following morning and took off punctually.
( Continued from comment 191) Moreover, we needed to just take A further working day of our excursion to return into the airport three times later on to obtain the vehicle we had reserved. Once we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and considered one of our suitcases evidently never built it on to the plane and was still left in Aruba. Whenever we boarded our connecting flight to Boston, I was checked in and produced to enter the jetway. When I had been heading on to the jetway, I had been advised I required to return and hold out from the wall while some passed me by. I had been told I needed to “consolidate†my belongings. I'd a wallet purse all-around my neck towards my entire body that actions three inches by five inches. I had been told I had to get it off my person and place it in a canvass bag I had. Are you severe???? On board flight 1783, we have been approached by among the list of rudest stewardesses I've at any time encountered in my everyday living named Sheila. This plane was unique from the opposite planes we were on, and our “additional place†seating evidently wouldn't make it possible for us to put our personal items beneath the seat before us.
nevertheless nothing at all on flight 1583. Will not understand lack of communication. Am now knowing I'm unlikely to help make relationship in Miami at 10am
No gate manager on scene. Nonetheless not telling the crowd for the gate a point. When. I questioned was informed the flight experienced boarded although not taken off. But no rationalization as to why. It’s not a climate detail and also the flight is recreated.
I flew to Eire on 9/fifteen/15 and returned on nine/twenty five/15. This was my initially Global flight and my to start with time and energy to fly in a few years. The staff were wonderful as well as food items was great. Comfort and ease on the way around was Okay as I'd an aisle seat but was in the midst of 5 seats over the return flight and the individual’s chair in front of me was the many way again (seemed somewhat even further back again than some) and I had been unable to enjoy flicks as it had been also shut and will barely place my tray all the way down to take in. When returning, I retained looking forward to my bag and it just wasn’t there so went on the counter and question.
I used to be on maintain for approximately 40 minutes, with common ‘updates’ from the supervisor named Tony…who was making contact with some unknown Section to check on the second, missing voucher….when…Indeed,, I had been Slice off! I navigate to these guys called back again…only for being told the hold out might be 18-twenty five minutes. I’m still ready on this phone back again. This trip could be the vacation of a lifetime for my partner, a wounded veteran and most cancers survivor.
we ended up charged $861 to alter the flight itinerary. The vacation company blames the AA with the high rate and AA washed their palms.
Hi there American Airways, I don’t think it is balanced to hold it in: So I had the worst working experience at any time, traveling this time throughout my vacation to New York on 1169 flight DFW LGA five/8/16. To start with, I had seat 22A or a thing, and abruptly I am despatched right down to the bottom of your airplane to seat thirty. I don’t know the quantity of outings the plane experienced gathered, but I should explained which i could not do anything else but watch for the trip to finish to vomite (the scent was Awful) could not try to eat, or maybe sleep in the least- And that i was not the sole one struggling from that. Plus, I know that you had new instruction flight attendants on board, but was also the pilot?